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Contact Info

Our Office

12-24 Holdsworth Road Long Gully VIC 3550

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Office Hours

Mon–Fri – 9:00AM to 5:30PM
Sat – By appointment
Sun – Closed

Call: 1300 451 316

We’re looking forward to helping you

Get In Touch

Frequently Asked Questions (FAQ)

Is my solar system covered by a warranty?

Yes, all solar PV panels we sell at Solar 1 Electrical are covered by a performance warranty, which is usually spanning 25 years. Also included with all panels is a manufacturing warranties, which can cover your entire solar system for 10 to 25 years (depending on the panel manufacturer). As we stock a variety of brands, warranty specifications will differ from product to product. 

If you would like information about a particular product please feel free to give our solar professionals at Solar 1 Electrical a call. 

What does my warranty cover?

Generally, most mechanical defects will be covered during the warranty period as long as they are deemed a manufacturing fault. Most suppliers also guarantee 80% power production for the first 25 years of your solar power system’s life.

It is important to understand that warranty terms and conditions vary supplier to supplier. To determine the official warranty guidelines of our products, you can view the warranty booklets here.

Will my solar panels withstand extreme weather conditions?

Solar panels are designed to withstand harsh weather climates, from blistering heat to freezing cold. Our solar panels are also put through extreme hail tests, where they endure an onslaught of ice balls travelling at over 80km/h in 11 different impact locations. 

So it’s safe to say that they’re pretty tough, but if you’re still worried that the weather has compromised your solar PV panels, please contact us and arrange an inspection. 

Can I add Solar Panels to an existing Solar System?

Yes, there are a many ways to add solar to a property with an existing solar system. You can add panels directly to the existing system if the existing inverter is not at full capacity. Or you can add panels to the property but as its own individual system to run parallel to the pre-existing system.

What size Solar System should I have?

When putting solar on your property you will want to have it tailored to your needs. Each household uses electricity differently and therefore each installation should be different as well. At solar 1 electrical we work with you to analyse your energy usage and tailor a system to your needs.