Frequently Asked Questions (FAQ)

Is my solar system covered by a warranty?

Yes, all solar PV panels we sell at Solar 1 Electrical are covered by a performance warranty, which is usually spanning 25 years. Also included with all panels is a manufacturing warranties, which can cover your entire solar system for 10 to 25 years (depending on the panel manufacturer). As we stock a variety of brands, warranty specifications will differ from product to product. 

If you would like information about a particular product please feel free to give our solar professionals at Solar 1 Electrical a call. 

What does my warranty cover?

Generally, most mechanical defects will be covered during the warranty period as long as they are deemed a manufacturing fault. Most suppliers also guarantee 80% power production for the first 25 years of your solar power system’s life.

It is important to understand that warranty terms and conditions vary supplier to supplier. To determine the official warranty guidelines of our products, you can view the warranty booklets here.

Will my solar panels withstand extreme weather conditions?

Solar panels are designed to withstand harsh weather climates, from blistering heat to freezing cold. Our solar panels are also put through extreme hail tests, where they endure an onslaught of ice balls travelling at over 80km/h in 11 different impact locations. 

So it’s safe to say that they’re pretty tough, but if you’re still worried that the weather has compromised your solar PV panels, please contact us and arrange an inspection. 

Can I add Solar Panels to an existing Solar System?

Yes, there are a many ways to add solar to a property with an existing solar system. You can add panels directly to the existing system if the existing inverter is not at full capacity. Or you can add panels to the property but as its own individual system to run parallel to the pre-existing system.

What size Solar System should I have?

When putting solar on your property you will want to have it tailored to your needs. Each household uses electricity differently and therefore each installation should be different as well. At solar 1 electrical we work with you to analyse your energy usage and tailor a system to your needs.

Client Testimonials

Based on 86 reviews.
John Hedges
John Hedges
17/01/2022
Solar 1 is a very efficient company. The sales team explained the process in detail. The tradesmen that did the installation were extremely competent and worked well as a team. I would recommend Solar 1 to anyone considering installing solar energy.
Maxine Thompson
Maxine Thompson
11/01/2022
From our initial contact with Leah at Solar1 we knew we had contacted the right solar provider. Leah and Cathy supplied us with all the information we needed and answered all (including the dumb ones) questions we had regarding installation options and subsidies etc. Once we had sorted everything from our end it was smooth sailing all the way, paperwork was easy to understand and we were talked through it all the way. James arrived for the pre installation inspection and was very thorough, he explained everything in detail and we couldn’t have been happier with the service provided again. On installation day the crew arrived and were very efficient and made minimum disruption to our day. They cleaned up very thoroughly and explained the next steps in great detail before leaving site. We received a follow up phone call from Leah explaining what the next process will be and we recommend the team at Solar1 ten fold. Thanks team. Chris & Maxine
Michael Kent
Michael Kent
30/11/2021
I would recommend Solar 1 Electrical. Their service from the office and the tradesmen onsite was very good. They installed panels and batteries and it's working well. They know what they're doing. The rebates were well explained and enabled us to use the rebate(s) for the batteries as it was the greatest rebate amount for our system.
Joel McLean
Joel McLean
27/11/2021
Very friendly, accommodating and professional. Solar One Electrical went above and beyond to provide and install me with a very affordable 6.6kw system. I am already going saving about 50% on my electricity bills.
Freya Horn
Freya Horn
13/11/2021
Excellent all round. When I was getting quotes Solar 1 were more than happy to answer all my questions. They explained things well and were patient with me. The customer service was fantastic, the whole team were nice and friendly. I’m confident with the panels and inverter that we chose based off their recommendations and our research. Communication was great, their estimation of timeframe was correct and the installation day went smoothly. A big thank you to the Solar 1 team!
leonie dew
leonie dew
25/10/2021
Matt Dwyer
Matt Dwyer
25/10/2021
Alan Culph
Alan Culph
25/10/2021
Unfortunately we applied for our solar panels during Covid and had to wait for the government to lift bans. Once lifted the job was done quickly and effectively in one day. Very happy with the results! Now we just have to get inspected. This is the second house that Solar1 has done for us and no complaints .
Andrew Janetski
Andrew Janetski
21/10/2021
Had a system installed in June this year, the whole process from quote to install was exceptional. The install seems top notch, which after so many horror story's you see going local paid off. Looking forward to Summer savings, even at this stage it has halved our electric bill. $200 down to $80 in winter months.
Chrissy Amf
Chrissy Amf
23/09/2021
The team at Solar 1 were professional and a pleasure to deal with. Leah made the rebate process easy and helped guide us through from start to finish. Highly recommend them to install your solar